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Policiesand SLAs

Please review the following pages regarding The Carlson School IT Student Services' SLAs and the University of Minnesota and Carlson School of Management IT Policies.


Users are responsible for:

  • reviewing, understanding, and complying with all policies, procedures and laws related to access, acceptable use, and security of University information technology resources;
  • asking systems administrators or data custodians for clarification on access and acceptable use issues not specifically addressed in University policies, rules, standards, guidelines, and procedures; and
  • reporting possible policy violations 


Undergraduate Laptop ProgramSLA (PDF)

Faculty and Staff ITSSSLA (PDF)

Full-Time MBA Laptop Program SLA (PDF)

Non-Laptop ParticipantsSLA (PDF)

U of M OITpolicies
Please review the current U of M OIT policies.

UWIDEpolicy library

The University of Minnesota maintains a comprehensive Online Policy Library that covers academic/administrative, financial, human resources, University (Faculty) Senate, and Regents’ policies. You also can sign up to receive quarterly policy updates, and find templates for writing policy and procedures using the standard University format.