Operational Excellence


Keys to a Competitive Advantage


Participant Testimonials



“Excellent program that will help you to start making immediate improvements in your organization.”
Daniel Amezquita
Director of Operations
Artistic Finishes, Inc.

 

“No matter how much experience you have, no matter what size company you work for, this class will challenge you to get out of your comfort zone and "think outside the box."
Terrie L. Rihs
Production Manager
Tamarack Habilitation Tech. Inc.

 

“The seminar thoroughly covered the primary aspects of Six Sigma and Lean Manufacturing, and  gave useful tools and real life examples that I can utilize in plans for immediately improving my business. The faculty covered a great deal of information and yet I did not feel overwhelmed.” 
Judy Medcalf
Director Manufacturing
Williams Sound Corp.

 

“The instructor's presentation style stood out because he presented materials and tools in a practical manner that can be used within any organization. I know I have found tools to use in our company.”  
Jim Nelson
Executive V.P., Research & Engineering
Faribault Foods, Inc.

 

“The faculty did a great job of not only explaining the basics of Lean, Six Sigma, and other improvement strategies, but also taught us techniques for implementing these strategies and creating positive cultural change that will lead to breakthrough profits.”
Loren Dietz
Manufacturing Manager
Itron, Inc.

 

“This course is an exceptional way to get an understanding of the many methods and tools used to improve processes. We heard and discussed many examples which will help me identify and implement improvements at my company.”
Adam Erickson
Manufacturing Manager
Tamarack H.T.I.

 

“The class provided a succinct explanation of theories and tools that might solve and streamline operations issues. It also provided an opportunity to apply them to real life issues that I am currently facing. I came away from the class with a list of action items and potential solutions. The three days spent in this class were invaluable!”
Heidi Larson
Director, Operations
Thomson West

 

“The program opened my eyes to the natural process of work management evolution. This change within organizations must be understood to appreciate how you will move your organization to the goals that are desired.”
Dean Kirkeby
Plant Manager
Gold’n Plump Poultry

 

“This class provided essential tools for evaluating operations and tackling our most difficult problems. Fabulous opportunity to talk to others in industries with similar problems.”
Judy Petersen
Chief Operating Officer
North Central Blood Services

 

“Good introduction to process analysis and improvement with a variety of tools to assist us.”
Diane Paulson
Vice President, Administrative Services
Hennepin Technical College

 

“Excellent tool set, integrating redesigning/re-engineering methods and how they overlap and can be used and applied to multiple projects/processes.”
Pat Buretta
Division of Clinical Service
Owatonna Clinic

 

“In today’s competitive business environment, profitability can only be achieved by managing internal processes more efficiently than our competitors. This program provides the foundation for competitive advantage.”
David Larson
President & Chief Operating Officer
Webster Industries

 

“I came here with an end in mind of meeting some short term objective, and left with an accelerated plan to accomplish long term goals.”
Terry Hickey
Research Manager
Creative Memories

 

“I knew process was important, but I did not realize how powerful and effective process change could be for driving productivity and efficiency, and for improving your company, until I attended this seminar.”
Dave Moran
Chief Administrative Officer
Pro Staff Personnel Services

 

“A structured approach for determining the current state of your organization and valuable insight, tools, and techniques to evolve into a process focused organization.”
Ted Kuriata
Director, Engineering
BAE Systems

 

“The thing I liked about the program was it gave us actual tools that can be used in the real world. The class was open, and people in the class gave a lot of good ideas that they are doing. I would strongly suggest this program to operational people. Even managers in other divisions, like sales, could get ideas from this class.”
Lee Brandos
National Soybean Distribution Manager
Land O’Lakes

 

“This course would be of value to my entire staff. I’m going to encourage them to attend a future session. If you’re in the business of continuous improvement, this course will help you be successful.”
Grant Clavelle
Manager- Business & Application Support
University of Minnesota, Facilities Mgmt.

 

“The program delivered ‘real-time,’ applicable information and provided the tools to support integration of that information.”
Cindy Bardeen
Manager of Business Performance Team
Medica Health Plans

 

“The faculty did a great job delivering material. I really enjoyed how the methods and principles were used in real life experiences. Class engagement was excellent!”
Kim Johnston
Business Process Development Manager
Ecolab, Inc

 

“Excellent program. The faculty engaged the participants and the real life work discussions, problem analysis, and recommended approach to solve the problems were excellent.”
Lisa Bond
Project Manager
Ecolab, Inc

 

“This program was critical for me as our organization is in the midst of re-structuring, so the information it provides was timely. The instructors are extremely knowledgeable and the networking amongst the other participants is invaluable.”
Pam Blackamoore
Director
Department of Transportation

 

“Real life learnings & processes for real business problems.”
Bob Nechal
Director of Strategic Growth
Liberty Diversified Industries

 

“This program gives you the tools to get your hands around your biggest operational problems.”
Kelly Wadding
Owner & President
Quality Pork Processors

 

“This course provided a sequential method for analyzing operations. My previous experience has solely revolved around mapping part flow and this course has taught me a method for the evaluation of information flow and process procedures. This completes the overall operations picture.”
Kevin Moller
Engineering Manager
Andersen Corporation

 

“Very insightful. I was very skeptical at first that the content of the program would be sophisticated enough to fill my needs. However, as we progressed deeper into the materials and case studies, I was pleasantly surprised. The instructor presented the materials in a clear, concise and interactive way. Thank you.”
Todd Amar
Executive Vice-President
Graphic Converting, Inc.

 

“Minnesota Power is committed to operational excellence and this course provided outstanding tools for us to remain a low-cost provider in our market. The faculty was exceptional and really understood the material.”
Patrick K. Mullen
Vice President
Minnesota Power

 

“I left this three-day course with the confidence that I could be a valuable asset in any company’s operations department.”
Ronald Hemauer
Director of Production
J&B Wholesale Distributing, Inc.