Carlson School of Management

Rachna Shah


Associate Professor
Supply Chain & Operations
3-215 CarlSMgmt

Rachna Shah is an Associate Professor, Operations and Management Science at Carlson School of Management. Her expertise is in Lean manufacturing systems, supply chain management, information technology, and empirical research methods. She has published articles in the Journal of Operations Management, POMS Chronicle, Decision Science, and IEEE Transactions on Engineering Management, and is an editorial review board member for the POMS Journal and the Decision Science Journal. Shah received her BA in Economics from Delhi University, India; and her MBA and PhD in Operations Management from The Fisher College of Business, Ohio State University.

Journal Articles

"Relationships among Information Technology, Inventory and Profitability: An Investigation of Level Invariance using Sector Level Data," Rachna Shah and Hojung Shin, Journal of Operations Management (2006).

"Defining and Developing Measures of Lean Production," Rachna Shah and Peter Ward, Journal of Operations Management (2006).

"Linking Work Design to Mass Customization: A Sociotechnical System Perspecitive," Gensheng Liu, Rachna Shah and Roger Schroeder, Decision Science, Vol. 37, No. 4, pp. 519-545 (2006).

"Future of Process Management and Implications for Management Students: An Interview with James P. Womack," Rachna Shah, POMS Chronicle, Vol. 13, No. 1, pp. 5-9 (2006).

"Use of Structural Equation Modeling in Operations Management Research: Looking back and Forward," Rachna Shah and Susan M. Goldstein, Journal of Operations Mangement, Vol. 24, No. 1, pp. 148-169 (2006).

"Lean Manufacturing: Context, Practice Bundles, and Performance" Rachna Shah and Peter Ward, Journal of Operations Management (2006).

"Aligning Supply Chain Management Characteristics and Inter-Organizational Information System Types," Rachna Shah, Susan M. Goldstein, and Peter T. Ward, IEEE Transactions on Engineering Management (August 2002).

"The Effect of Contextual Factors on the Implementation of Lean Manufacturing Practices," Rachna Shah and Peter T. Ward, Journal of Operations Management (2003).

Current Research

Lean production system in manufacturing and service operations, impact of information technology on supply chain management, empirical research methods and their theoretical implications in operations managemetn and strategy research, strategic impact of information technology on supply chain management

Scholarly and Professional Service

Editorial Review Board member, Decision Science Journal since 2004; and POMS Journal since 2006

Best Reviewer Award, Decision Science Journal, 2004

Additional Links


PhD, 2002
Operations Management
Fisher College of Business, The Ohio State University

MBA, 1992
Business Administration
Fisher College of Business, The Ohio State University

BA, honors, 1988
Delhi University, India


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